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Why is IMScart different
than other "eBusiness Software" I've seen?
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Why is IMScart different
than other E-Commerce Software"I've seen?
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Do I need a Merchant
Account to use IMScart?
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Who hosts my store?
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Where can we find more information about selling online?
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Are there any commissions or other fees to be paid?
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What type of
security does IMScart provide for online transactions?
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How long does it take
to setup my store?
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Will I need to contact
IMScart to make changes to my store?
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Does IMScart have an Affiliate Program?
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Does IMScart have a
reseller program?
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How will internet
shoppers find my store?
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Does
IMScart have a Hotel Reservation System version?
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Can IMScart Voyager handle multiple hotel reservations?
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Do I need to know
HTML to create my store?
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How do I setup my
eBusiness or Hotel reservation system?
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What makes you different from the hundreds of other E-commerce software providers?
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How flexible is IMScart can it be added
to an existing website?
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Can
the IMScart system be used as a standalone web site?
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Why does
IMScart convert more sales?
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Do I need
any other tools to get started?
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Is there a limit to
the number of products I can sell with the IMScart?
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How
much does IMScart cost?
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May I have my own domain
name?
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How am I notified
of new orders?
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Can
my orders be sent directly to my eFulfillment warehouse?
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Does IMScart
offer web design services, logo creation or custom programming?
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Can customers
log into the site to view the status of an order?
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What are the system and hosting requirements for IMScart software?
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Over
240+ other IMScart
features
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IMS software is the only eCommerce, eBusiness and Hotel Online
Reservation solution on the market today for eBusiness and distributed
channel solutions developed using
‘Distributed Co-operation’ methodology.
It was designed to
facilitate B2B, B2C and B2B4C sales in one
integrated solution. |
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While basic shopping carts and reservation
softwares only allow you to add a
buy button to a product list and force you to use their templates,
IMScart Ecommerce & Reservation Software can be easily integrated into your
'look & feel' and provides all of the tools necessary for professional
online sales.
To sell profitably online you need to maintain
control over every aspect of your e-business:
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You do not need a merchant account to use IMS
software system. IMS software is fully interfaced with many
Merchant gateways including Pay Pal.
If you wish to accept credit cards you need a
merchant account. It is a good idea to accept credit cards since 85% of
all online purchases are made with CC's! IMScart is compatible with many
of the major and reputable merchant account providers. Others can be
added by request. a small fee will apply.
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You may purchase our IMS software and host
the software on your servers. The servers can be Unix/Linux or Windows based and
require PHP and MySQL. See
Requirements.
IMS also offers extremely reliable e-commerce
hosting services via our selected partner program. If hosting is
required your store or website can be hosted on one of their dedicated
servers.
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You may find many articles and white papers at
our sister company
Global Millennia Marketing. If you have questions not covered in this FAQ,
contact our knowledgeable sales staff at 1-800-229-7972.
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No. IMS softwareis sold as a license like other
software, such as Microsoft Office.
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You have the choice of using your certificate
selection (we provide 128 bit Secure
Socket Layer protection free of charge).
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IMS software setup depends more upon the number of products,
hotels, tours or rental products you
feature on your website and the complexity of your product line.
Purchase of IMS software includes two hours of
installation and support from our technical team to get your business
online.
We offer a
variety of
services for IMScart customers who would like to immediately take
full advantage of the powerful features available in IMScart or would
like to spend less time starting up.
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IMS software provides the flexibility to make
changes, including colors, fonts, prices,
products, categories, shipping methods, logos, discounts, graphics,
payment types, product descriptions and much, much more. All
modifications can be made from your administration module from any
computer connected to the Internet!
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Yes!
Click here
for details.
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Yes!
Click here for details.
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You must have plans to market your site if you plan
on generating online sales!
Resellers, affiliates, search engine submittal, pay-per-click search
engines, newsgroups and newsletters are all a part of the mix with
successful e-business.
Click here to
visit an IMS selected partner web site for online
promotion.
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Yes, with our
IMS Voyager versions. It provides hotels, property owners, tour operators
and travel portal websites with a simple, yet powerful way to sell
rooms, tours and even gifts online.
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Absolutely! With IMS Multi Hotel / Tour
versions of Voyager you
can set up your own destination website or travel portal. Listed hotels
or tour companies can also have their own administration area for room management.
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HTML knowledge is not required to use the IMS
software
system. You do not need to understand HTML or other programming
languages to build or maintain your store. If you understand these
languages and programs, HTML and Flash can be used effectively within
the administration manager to enhance the "look and feel".
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We install the application files for you and
provide two hours of personal online service to help get you started.
No downloading templates and figuring it out yourself like other
software.
One of our technical specialists works with you. We
also provide our toll free support line and support email addresses and
a
variety of
personal technical services are available.
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The difference between us and most other
providers is clear: Internet Merchandising Systems is an e-commerce company
built by experienced business people who understand what a business
requires and as such, specialize in
eCommerce and eBusiness software development.
Most "shopping cart companies" are hosting
companies that "resell" e-commerce software or programmers who
have developed technical rather than business ecommerce solutions.
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IMS software can be seamlessly integrated into an
existing web site. You may also link products from
your current site to the proper location within the store.
IMS software is web based, you may control your site
from any computer connected to the Internet. Check out:
client examples to view a selection
of client s who have
done an excellent job integrating the software into their existing site.
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IMS software is incredibly effective when used as a
stand-alone site. IMS software contains a custom page creator that allows
users to add custom information pages to your IMS system and our
integrated WYSIWYG editor.
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You will make more sales using IMS. It was
designed using
‘Distributed Co-operation’ methodology and in consideration of a
number of
surveys that were undertaken to obtain customer feedback.
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IMS software is self-contained and is
controlled by you from a web-based administration module. You have the
ability to control your e-business from any computer connected to the
Internet. There is nothing to install on your computer. No plug-ins or
downloads are necessary.
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There is no limit to the number of products you can
sell.
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IMS offers several affordable packages to
accommodate any size business.
Click here for full pricing
and product details.
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Your eBusiness belongs to you and will feature your
products or hotel rooms exclusively. Your eBusiness WILL be on your own domain www.yourdomain.com.
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Upon completion of an order, the following emails
are automatically sent.
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Sales Manager Alert; Order details can be
automatically emailed to your sales manager, warehouse, etc notifying
them of the order.
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Vendor and Customer are emailed.
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Customer Thank You; Your customer is thanked for
their order, and hyperlinks are provided for access to your Extranet,
order details, order tracking, etc.
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Third party Alert;
With Portal versions your vendor or a third party get notification of the order as
well.
You may also log into your site and print order
invoices. Orders and customer information is data based in your admin
panel so you can search for past orders by last name, order number and many other criteria.
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YES! IMS software can have eFulfillment
integration. Actual Manufacturer Alert email for your vendor or a third
party to get notification of the order as well with portal versions.
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Yes. IMS has a number of carefully selected
partners who work with us under contract or who we recommend directly
for these services or we can do the work for you.
IMS also has a custom programming staff who will build custom features unique to your online business.
E-mail or call
to discuss your web design and
programming needs.
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IMS software has a built in feature that allows
customers to log into your site to view the status of an order.
They can 'Check Order Status', accessing an order
placed will also reveal its status, such as "Awaiting Payment",
"Completed", etc, or 'Check Order History'
At any time, your customers may view their past
orders from your Extranet and customers may edit any of their account
info at any time.
This feature significantly reduces call volume and
enhances customer support. These features can be turned off if you do
not wish to use them.
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The basic requirements are a server running PHP
4.1.0 or newer and MySQL 3.23 or newer.
Interaction with some payment processors require PHP with the curl
library with SSL support and xml. If you want to use UPS live quotes,
you must sign up at UPS and enter your Userid, Password and XML AccessID.
If you want to use USPS live quotes, you must sign
up with USPS and enter your Userid and Password. For these you also need
Perl installed with the XML::DOM module.
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